Return & Refund Policy

All items sold are not returnable & refundable except for items with manufacturing defects which will be replaced or refunded based on a case-by-case basis. The item must be in its original packaging, unused, with all tags in place and Customer has to email us at enquiries@mumsandbabes.com within 7 days of purchase.

The refund will be made upon verification of defect and the customer is liable to bring down the item to Mums&Babes outlets :

Lactaequip (M) Sdn Bhd - No.11, Jalan Tandang 51/205A, Seksyen 51, 46050 Petaling Jaya.

Mums & Babes (Johor) - No.35, Jalan Molek 2/1, Taman Molek, 81100 Johor Bahru, Johor

Mums & Babes (Penang) - 189, Equip Centra, Jalan Perak, 11600 Georgetown, Penang


Out-of-Stock Products

We take every measure to ensure that the products we offer are in stock. However, from time-to-time we may sell out situation for a particular item. If the item you ordered is out of stock, we will notify you within two (2) business day of your order.